Hourly Pay: $22.00 - $24.00 an hour

Schedule: Monday - Friday (9AM - 5PM)

Location: 130 Calo Lane, Lake Ozark, MO 65049

On-Site Position

Are you passionate about making a difference in the lives of children, teens, and families? Do you thrive in a dynamic, people-centered environment where every interaction matters? Calo Programs, a nationally recognized leader in trauma-informed care, is seeking a warm, organized, and driven Admissions Coordinator to join our team in the beautiful Lake of the Ozarks region.

As an Admissions Coordinator (AC), you’ll be the welcoming face and guiding hand for families, referral partners, and professionals navigating the admissions process. Reporting to the Director of Admissions, you’ll play a vital role in ensuring a smooth, compassionate, and efficient experience from the first inquiry to enrollment.

This is a highly interactive role that blends relationship-building, administrative precision, and mission-driven service. You’ll collaborate across departments, represent Calo at events and conferences, and help families take the first step toward healing.

• Serve as the primary point of contact for prospective families, referral sources, and treatment professionals.
• Guide families through the admissions process with empathy, professionalism, and attention to detail.
• Coordinate and facilitate virtual and in-person tours, enrollment meetings, and follow-ups.
• Maintain accurate records in Salesforce and BestNotes; ensure all documentation is complete and compliant.
• Support marketing and outreach efforts, including attending expos, conferences, and professional events (some travel required).
• Develop a deep understanding of developmental trauma, ACEs, and Calo’s unique clinical model.
• Collaborate with internal teams to ensure timely and successful admissions.
• Learn and support funding processes including Medicaid, school district contracts, and Single Case Agreements.

• Must be at least 21 years of age.
• High school diploma or GED required; bachelor’s degree in a related field strongly preferred.
• Experience in residential treatment, behavioral health, or admissions is a plus.
• Strong interpersonal, organizational, and communication skills.
• Ability to pass a background check and meet health requirements.
• Willingness to travel occasionally for events and conferences.

• Robust Benefits Package including medical insurance with a generous company contribution toward a high-deductible plan, dental and vision insurance, voluntary life and AD&D insurance, long-term disability coverage, 401(k) with company match, paid parental leave, and access to our Employee Assistance Program (EAP) for additional support.
• Become the Best of the Best: Access to an established Mastery Program that offers unparalleled opportunities for professional growth.
• Opportunities for professional growth in a supportive environment.
• A culture of inclusivity – we welcome diverse backgrounds and perspectives.

This is more than just a job. It’s a chance to help families navigate one of the most important decisions of their lives—getting help for their child. If you're passionate about mental health, have experience in fast-paced customer-facing roles, and want to do work that truly matters, we want to hear from you.

Apply today to become an Admissions Coordinator at CALO!

CALO is an Equal Employment Opportunity Employer. CALO is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. CALO seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.